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    Operating Hours

    Monday to Friday: 11am – 8pm
    Saturday: 10am – 4pm
    Sunday: Closed

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    Frequently Asked Questions

    Why Order From Stardust Kratom?

    At Stardust Kratom, we take pride in the unmatched quality of our products and exceptional customer service. We source our products from the best farms in the world, abiding by Fair Trade practices and using state-of-the-art equipment to ensure the purity and potency of our all-natural Kratom products.

    If you have any questions about our products, simply email our customer support team and we will help you find the right strain of Kratom for you.

    Is Kratom Legal?

    Kratom is legal in most of the United States. However, several states, including Arkansas, Wisconsin, Vermont, Indiana, and Alabama have passed legislation banning the local sale and possession of Kratom. Additionally, we are unable to ship to some states, such as Tennessee, due to regulations regarding credit card payments and kratom.

    I Locations We Ship To?

    Our products are not for use by or sell to persons under the age of 21. We do not ship to the following areas where kratom is banned: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, TENNESSEE, VERMONT, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, AND COLUMBUS MS. Furthermore, Kratom is also banned in the following countries where the shipment is not permitted: AUSTRALIA, BURMA, DENMARK, FINLAND, ISRAEL, LITHUANIA, MALAYSIA, MYANMAR, POLAND, ROMANIA, SOUTH KOREA, SWEDEN, THAILAND, UNITED KINGDOM, and VIETNAM.

    Why Order From Stardust?

    We take pride in exceptional customer service and one-of-a-kind kratom products. We source our products from the best farms in the world, to ensure the purity and potency of our all-natural Kratom products.

    Stardust Kratom offers you the best of the best. From the moment our crops are harvested to the moment they arrive at your door, you’ll receive only premium quality products and service.

    What Forms Of Payment Does Stardust Accept?

    We accept all major credit cards. We also accept ACH transactions in the form of eCheck, Venmo, PayPal, and more.

    Is My Payment Secure?

    We take extreme precautions to ensure that your information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. When you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and we implement additional generally accepted industry standards. Our payment processor, Authorize.net is the leading payment gateway in the world in terms of security and reliability.

    What Browser Is Recommended For Viewing Your Website?

    Stardust Kratom’s website recommends using to use Microsoft Edge, Firefox, Google Chrome, or Safari as your internet browser. Internet Explorer has known issues with logins and drop-down boxes and is not recommended.

    Where Is Your Company Located?

    While we source our Kratom from farms throughout Southeast Asia, our processing, packaging and shipping take place at our headquarters in New York, New York.

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    Disclaimer: Kratom: Our products are not for use by or sale to persons under the age of 21 where applicable. Kratom is banned in the following areas: ALABAMA, ARKANSAS, INDIANA, RHODE ISLAND, VERMONT, CONCORDIA PARISH LA, and WISCONSIN. SARASOTA COUNTY, UNION COUNTY, MALHEUR COUNTY, DENVER CO, SAN DIEGO CA, CITY OF OCEANSIDE CA, JERSEYVILLE IL, ALTON IL, EDWARDSVILLE IL, FRANKLIN LA, RAPIDES LA, PARKER AND MONUMENT (COLORADO), ASCENSION AND GRANT PARISH (LOUISIANA), FRANKLIN (NEW HAMPSHIRE). WASHINGTON D.C., NEWPORT BEACH AND SEVERAL COUNTIES IN MISSISSIPPI. We do not ship internationally. ID verification is required for the following states: Florida, Tennessee, Virginia, West Virginia, Colorado, Oregon, Louisiana, South Dakota. Enhanced Kratom cannot be shipped to Tennessee. Kratom is NOT used to treat, cure, or mitigate any disease, illness, ailment, and/or condition. Please consult your doctor before consuming any new products. Kratom has not been tested on pregnant women. Please, see the FDA alert 54-15. We make no representations as to intended use or suitability for use. This product contains chemicals known to the state of California to cause cancer, birth defects, or reproductive harm. Specifically nickel, arsenic, and lead. For more information please visit p65warnings.ca.gov. We do not ship to military bases
    - 7-OH: Our products are not for use by or sale to individuals under the age of 21. The sale of products containing 7-hydroxymitragynine exceeding 2% of total alkaloid content is prohibited in Arizona, Oklahoma, Texas, and Utah. Additionally, 7-OH products are not shipped internationally, and Tennessee bans 7-OH as it is considered a processed product. State and Local Restrictions: 7-hydroxymitragynine is banned in states and jurisdictions that prohibit kratom, including but not limited to: States: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin Counties and Cities: Concordia Parish (LA), Sarasota County (FL), Union County (FL), Malheur County (OR), Denver (CO), San Diego (CA), City of Oceanside (CA), Jerseyville (IL), Alton (IL), Edwardsville (IL), Franklin (LA), Rapides (LA), Parker and Monument (CO), Ascension and Grant Parishes (LA), Franklin (NH), Newport Beach (CA), Washington D.C., and various counties in Mississippi. ID Verification: ID verification is required for shipments to the following states: Florida, Virginia, West Virginia, Colorado, Louisiana, Oregon, and South Dakota. Health and Safety Warnings: 7-hydroxymitragynine is NOT intended to diagnose, treat, cure, or prevent any disease, illness, or condition. Please consult your doctor before using any new products. This product contains chemicals, including nickel, arsenic, and lead, known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.p65warnings.ca.gov. Pregnant women should avoid use, as kratom has not been tested for safety in pregnancy. For FDA guidance, see FDA alert 54-15. Shipping Restrictions: Products cannot be shipped to military bases. Important Notes: This product is not classified as kratom and is not a natural product. It may contain synthetic or unknown chemicals. Use responsibly and in compliance with local regulations.
     

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